Data protection

365 App Privacy Policy — Your Data, Our Responsibility

365 app respects your privacy. This privacy policy explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
SSL 256-Bit Encryption

All data is protected with banking-grade security.

No third-party selling

Your information is never sold to any third party.

Right to Deletion

You can request deletion of your data at any time.

1

Introduction & Commitment

Welcome to 365 app (365app.ws). We believe your privacy is a fundamental right. This privacy policy explains how 365 app collects, uses, and protects your personal information.

By using any 365 app service, you agree to this privacy policy. Please read it carefully. If you have any questions, you can reach our support team at any time.

In short: 365 app does not sell your data. Your information is used solely for service delivery, security, and legal obligations.

This privacy policy applies to users in Bangladesh and all other countries where 365 app operates. Any changes to the policy will be published on the website, and users will be notified by email for significant updates.

2

What information is collected

365 app collects two types of information — what you provide directly, and what is gathered automatically as you use the site.

Information provided directly

Data type When It's Collected Why It's Needed
Name & Date of Birth At the time of registration Identity Verification & Age Confirmation
Mobile number & email At the time of registration Account communication & security
National ID / Passport During KYC Verification Legal identity verification
Payment Information During Deposit / Withdrawal To process transactions
Address During verification, when required Legal Compliance

Automatically collected information

  • IP address & device type
  • Browser Information & Operating System
  • Time spent on site and pages visited
  • Betting history & transaction records
  • Cookies & Similar Tracking Data

Automatically collected data is used primarily to enhance site security and improve your experience. It is not used to personally identify you.

3

How your information is used

365 app uses your data only for specific, legitimate purposes. We never use it for anything else without your consent.

  • Account Management: For registration, login, and account verification.
  • Processing transactions: To facilitate deposit, withdrawal, and betting services.
  • Customer Support: For resolving your questions, complaints, and issues.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To meet the requirements of government and regulatory authorities.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Promotion: With your consent, to keep you informed about relevant offers and bonuses.

To opt out of marketing communications, contact our support team at any time or unsubscribe via email.

4

Data storage & retention

365 app retains your data for as long as your account is active or as needed to provide services. Even after account closure, certain data may be kept for a defined period due to legal obligations.

Retention Period

Data type Retention Period
Account Information For the duration of active account + 5 Years
Transaction records 7 Years (as required by law)
KYC Documents 5 Years
Betting History 3 Years
Support Contact 2 years
Log Files 90 Days

Once the retention period ends, 365 app destroys data securely — digital data via secure overwrite and physical documents via shredding.

5

Cookie Policy

365 app uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience and ensure the site functions properly.

Types of Cookies

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: Helps us understand site traffic and usage patterns.
  • Marketing Cookies: To show you relevant ads (only after you give consent).

You can disable cookies through your browser settings. Keep in mind that disabling essential cookies may cause certain features on the site to stop working.

In most browsers, you can manage cookies by going to Settings → Privacy → Cookies.

6

Sharing Data with Third Parties

365 app does not sell your data. However, in certain circumstances, it may be necessary to share information with trusted third parties.

When your information may be shared

  • Payment Providers: To process transactions through payment gateways such as bKash, Nagad, and Rocket.
  • Identity Verification Provider: With approved verification agencies for the KYC process.
  • Law enforcement: Where required by court order or legal obligation.
  • Technology Service Providers: For hosting, cloud storage, and cybersecurity services.

All third parties are required to comply with 365 app's strict data protection agreements. They may only use your information for specified purposes and are not permitted to share it with anyone else.

We never sell your data to advertisers or data brokers.

7

Your Rights

Under 365 app's privacy policy, you have several important rights over your own personal data.

Right to Access

You can find out at any time what information 365 app holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your data under certain circumstances.

Right to data portability

You can request your data in a portable format.

Right to Restrict Processing

You can request that processing of your data be restricted in certain cases.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@365app.wsEmail us at. 365 app will respond within 30 days.

8

Child protection

365 app strictly does not serve anyone under 18. We never knowingly collect data from minors.

If a parent or guardian becomes aware that a minor has registered an account on 365 app, please contact us immediately. We will close the account and delete all associated data without delay.

For parents: Monitor your child's internet activity. 365 app is strictly for adults only.

9

Data security measures

365 app uses industry-standard technical and administrative measures to protect your data.

  • SSL/TLS encryption: 256-bit encryption is applied to all data transfers.
  • Two-Factor Authentication: Two-step verification (2FA) is supported for account access.
  • Firewall & DDoS Protection: Advanced network security measures are in place.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Staff Training: All staff receive regular training on data protection.
  • Access Controls: Only authorized personnel can access your information.

Please note that no system can guarantee 100% security over the internet. That's why you should use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

10

Contact & Complaints

For any questions, complaints, or requests regarding our privacy policy, please get in touch with us:

365 app aims to resolve all privacy-related requests within 30 business days. For urgent matters, an initial response is provided within 24 hours.

If this privacy policy changes, a notice will be posted on the website and registered users will be notified by email.

Why Is 365 App Ahead When It Comes to Data Protection?

The core pillars of our privacy policy

Encryption

Bank-grade protection

All your data on 365 app is protected with SSL 256-bit encryption — the same technology used by Bangladesh's leading banks.

Control

You're in Control of Your Data

365 app's privacy policy puts you in full control of your data. View, edit, or delete it — the choice is yours.

Transparency

Full Privacy Policy in Plain English

No complicated English terms — 365 app's privacy policy is written in plain, easy-to-understand language so you always know exactly where you stand.

Minimal collection

Only what's necessary

365 app only collects the information strictly necessary to provide its services — nothing more.

No selling

Your data is never up for sale

Many platforms sell their users' data. 365 app never sells your personal information to any third party — that's a core promise we stand by.

Support

24/7 privacy support

365 app's support team is always available for any questions or concerns about data privacy. Reach out to us anytime.

Common privacy questions

What users want to know

No, 365 app never sells your personal information to any third party. Protecting user data is the foundation of our privacy policy. Your information is used solely to provide our services and meet legal obligations.

Yes, you can submit a request to have your data deleted in accordance with our privacy policy. However, certain information must be retained for a specified period due to legal obligations — for example, transaction records are kept for up to 7 years. For this, please contact us at support@365app.ws.

365 app only stores transaction records — never full card or bank account details. Mobile banking payments via bKash, Nagad, and Rocket are processed directly through each provider's secure system.

Disabling essential cookies may prevent core features like login and transactions from working. Turning off marketing or analytics cookies won't affect your ability to use the site — you'll just miss out on some personalized experiences.

Yes. If a data security incident occurs and your information may be at risk, 365 app will notify you by email within 72 hours as required by law, with full details and recommended steps to take.

Play safe, enjoy with peace of mind

Your data is safe with 365 app. Open an account today and experience Bangladesh's leading Sports Betting platform.

For users aged 18+. Please gamble responsibly.

বাংলা